Welcome to Los Olivos Women’s Medical Group.  We are pleased that you have chosen our office for your obstetric care.  In establishing a successful patient-physician relationship, our philosophy is to treat our patients with courtesy and maintain excellent communications. We are partners in your care and we will work together with you to make your pregnancy a wonderful and memorable experience.

 Please acquaint yourself with the profiles of the providers within our group so that you will better know all of us. With 8 physicians that practice obstetrics within the group, our practice is dedicated to providing you with the highest quality of women’s health care. As specialists in the health care of women, all of our physicians are members of the American College of Obstetricians and Gynecologists.  All of the physicians are board certified Fellows of the American College of Obstetrics and Gynecology. Please download a copy of the Los Olivos Practice Brochure.

Our approach toward your care is to educate you about your individual health care needs, and we encourage you to actively participate in your health care management. To help us reach our goal of providing you with the best experience possible, we have put together an information booklet that will be given to you at your first OB visit. Please feel free to bring questions to scheduled appointments or to contact the office if other questions or concerns should arise.

 The following are the Los Olivos Women’s Medical Group physicians:

Dr. Elizabeth Adie: College - Michigan State University, B.S. with honors; Medical School -Wayne State University School of Medicine, with honors; Residency - University of Texas at Houston

Dr. Kristine Borrison: College - Santa Clara University; Medical School - Medical College of Pennsylvania; Residency - Kaiser Permanente, Santa Clara

Dr. Tamara Brown: College - Williams College; Medical School - University of California, San Diego; Residency - Kaiser Permanente, Santa Clara

Dr. Mary Imig: College - University of Nebraska, B.S.; Medical School - Howard University College of Medicine; Residency - University of California, Los Angeles

Dr. Karen Kunzel: College - University of California, Santa Barbara, B.A. with honors, M.A.; Medical School - University of Southern California; Residency - University of Southern California

Dr. Charlene Reimnitz: College - Stanford University, B.S. with honors; M.S; Medical School - Case Western Reserve University; Residency - University of California, Los Angeles

Dr. Gordon Rosenberg: College - Stanford University; Medical School - Mount Sinai School of Medicine; Residency - Winthrop-University Hospital, State University of New York

Dr. Martin Silverman: College - Brown University; Medical School - University of South Florida College of Medicine; Residency - University of California, Los Angeles

 Frequently called phone extensions:
Los Olivos daytime number (408) 356-0431.  Please request the appropriate extension to move through the voice mail.  You may also dial many of the extensions directly.  If it is an emergency, you may push “0” and speak with the Los Olivos operator. Voice mail messages may be left after hours and will be returned on the next business day. 

The after hours emergency number is: 554-2872.  Please call if you are in labor or have an emergency that cannot wait until normal business hours.  If the power to the office is out due to extremely severe storms, the phones will not work and you must call the exchange to get though to a physician.

Email appointments: HTUappointments@lowmg.comUTH  
Please have your pharmacy FAX all prescription refill requests    to the Los Olivos FAX: 356-8569
Frequently called Los Olivos numbers:           

Financial counseling, Scheduling C/S,  and Authorization ext. 835 or 358-4835            
Birthing classes: ext. 209 or HTUCBEclass@lowmg.comUTH

Frequently called Good Samaritan Hospital numbers:
Tours/classes/lactation counseling/anesthesia-pain relief class: 559-BABY  
Group Anesthesia Services.  The anesthesiologists give a free epidural lecture the first Tuesday of each month in the Good Samaritan Auditorium at 7 pm.                   
Main number: 559-2011;  HTUwww.goodsamsj.orgUTH
Labor and Delivery: 559-2327   
Admission form: HTUwww.goodsamsj.org/RegInfo.aspUTH    Admissions FAX: (T408) 559-2675T
Health library: Planetree (408) 358-5667; www.planetreesanjose.org/
Perinatology/ Sweet Sucess/ Nuchal Screening/ Amniocentesis:
Obstetrix:Medical Group  (408) 371-7111, 900 E. Hamilton Ave, Suite 220, Campbell, CA
Stanford Genetics Department (650) 725-7030       

Quest Laboratory locations and phone numbers are located on the back of the request slip.
Hunter lab draw station: located at Los Olivos

 Frequently called business office numbers: (billing and insurance questions)
E-mail: businessoffice@lowmg.com      
Business office phone: 356-0431  
Business office FAX: 356-3904           

General Information

Appointments:
Schedule appointments while checking out after your office visit or by calling our office. If you have been advised about the need for an ultrasound or non-stress test, please tell the receptionist so that this can also be scheduled. If you are having twins are are instructed to schedule an ultrasound, please let the receptionist know that your visit will require more time. Visits are scheduled as follows for an uncomplicated pregnancy:

First appointment between 8 and 12 weeks, then
Every 4 weeks until 32-34 weeks, then
Every 2 weeks until 36 weeks
Every week until delivery after 36 weeks
Additional appointments should be scheduled as needed.  Our physicians are dedicated to their patients.  Your Obstetrician may be called out of the office to deliver a baby or tend to an emergency when you are in for a visit.  We ask for your understanding and patience.  We would be happy to offer to re-schedule your appointment or you may wait for your physician to return. 

Ultrasounds:
Ultrasounds are performed in Suite 5 at Los Olivos.  It is common for the physicians to order a screening ultrasound between 16 and 20 weeks.  Ultrasounds check for placental and fetal abnormalities but cannot detect all problems.  They do not evaluate fetal genetic abnormalities. We cannot videotape the ultrasound for you.  You may bring a camera and videotape directly from the screen.  You will be given pictures from the ultrasound.  If you are scheduled for an ultrasound, your family is welcome to attend.  When family members attend routine visits or your ultrasound appointment, we ask that you arrive in one car or use street parking for additional cars.

Laboratory testing:
Most patients are required by their insurance to have blood work at the Quest facilities or Hunter Lab.  If your insurance requests that you go to a different lab, please inform your physician.  It is your responsibility to determine which lab is covered by your insurance.  The policy at Los Olivos is to call patients with abnormal results only.  Usually, no news is good news.  If you would like to hear that your results are normal, please leave a voice mail message with your doctor’s nurse.  In order to locate your chart more readily, please spell your first and last name, indicate which doctor you see, and give your date or birth.  Please leave a phone number or cell phone number where you can be reached and the best time for us to contact you.  Results will not be left on an answering machine or with anyone other than you without your permission.

Communication:
Feel free to ask questions or discuss concerns at scheduled appointments. We welcome and encourage you to call the office if you have any medical problems or additional questions.  Please make non-emergency calls during office hours when your records are available.  Nurses will convey information to and from your physician during the day.  If you wish to speak with a physician, your call will be returned at the end of the day, if possible.  Please always have your pharmacy phone number available.

After hours:
For urgent concerns that cannot wait until regular office hours (no medication refills or routine questions, please), you may contact a Los Olivos physician by calling the answering service at (408) 554-2872.  When you call, describe your problem and the physician on call will return your call as quickly as possible.  Please limit your calls to true emergencies.  Unblock your telephone if necessary.  Have your pharmacy number available and please make sure that they are open.  Physicians on call are sometimes in surgery or delivering a patient and may not call back immediately.  If you need to go to labor and delivery or the emergency room and your call has not been returned, please do so.

Office hours:
Our office is open Monday through Friday from 8am to 5 pm.  We are located at 15151 National Avenue in Los Gatos next to the Los Gatos Surgical Center, which is on the corner of Carlton Avenue and National Avenue.

Childbirth Education, Pain Control lecture and Hospital Tours:
Sign up for birthing classes early in your pregnancy. You may not be able to take it at the time of your choice if you wait until the third trimester to register.

Los Olivos offers classes at the office. The classes are presented in a six-session format in the evenings from 7-9 pm. You may register at 356-0431, extension 209, CBEclass@lowmg.com, or on our website HTUwww.lowmg.comUTH.

Good Samaritan Hospital offers 2 day weekend courses, breast-feeding classes, infant CPR and sibling classes. Register by calling 559-BABY.

Tours of Good Samaritan birthing and the mother-baby suites are included with the birthing classes or can be arranged separately by calling 559-BABY.

GSH offers a free informational monthly meeting to discuss pain control options during labor and delivery.  The discussion is lead by an anesthesiologist (pain relief MD) and covers topics including epidurals and narcotics.  The meeting is the first Tuesday of every month at 7pm in the Good Samaritan Hospital auditorium.  Call 559-BABY for more information.